Prosper Mensah

Managed access control, ensured patron safety, and maintained a secure environment for a diverse clientele at a prominent establishment.

• Managed access control by meticulously verifying IDs for hundreds of patrons daily, ensuring a safe and secure environment and protecting property through consistent patrols.
• De-escalated and resolved problematic situations, identifying and reporting critical incidents to management to maintain operational safety and compliance.
• Facilitated smooth daily operations by handling payments, courteously greeting patrons, conducting regular security patrols, and ensuring a clean, safe premise.
• Effectively managed unruly patrons, safely escorting individuals from the premises while coordinating with managers to meet all security protocols and prevent disruptions.

Oversaw vehicle access and property security, ensuring compliance and preventing unauthorized entry for a commercial property.

• Controlled and managed access for over 100 vehicles daily, preventing unauthorized entry and reporting all security breaches to maintain site integrity.
• Managed the issuance and collection of 50+ security passes daily, safeguarding all deposited identification to ensure strict access control.
• Documented and reported all security incidents promptly to immediate supervisors, facilitating timely resolution and comprehensive record-keeping.

Provided comprehensive security services, ensuring safety and rapid response for a retail and commercial environment.

• Conducted regular patrols of aisles and exits, strictly enforcing store safety guidelines to ensure a secure shopping environment and prevent loss.
• Maintained constant vigilance through hourly foot patrols and checkpoint check-ins across client premises, enhancing overall security coverage.
• Achieved rapid emergency response times, typically within 2 minutes of alarm activation, to effectively assess and mitigate threats and ensure public safety.